Privacy Policy

Mitchang (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or communicate with us.

By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name

• Shipping address

• Billing address

• Email address

• Telephone number

• Payment-related information (processed through third-party payment providers)

• Purchase history

• Messages or inquiries you send to us

Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Website usage information

• Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Arrange shipping and delivery

• Respond to customer inquiries

• Verify transactions and prevent fraud

• Improve our website and customer experience

• Send important order updates

• Comply with legal obligations

• Maintain business records

We may also send promotional emails or newsletters if you have chosen to receive them. You may unsubscribe at any time.

3. Payment Information

Payments are processed through trusted third-party payment providers.

Mitchang does not store your complete credit card or payment information on our servers.

4. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

Mitchang does not sell, rent, or trade your personal information.

We may share information only with trusted third parties when necessary, including:

• Shipping carriers

• Payment service providers

• Website hosting providers

• Government authorities when required by law

• Professional advisers such as legal or accounting professionals, where necessary

These parties receive only the information needed to perform their services.

6. International Transfers

Because Mitchang serves customers worldwide, your personal information may be transferred or processed outside your country of residence where necessary to complete your order or provide our services.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions

• Provide customer support

• Meet legal, accounting, or tax obligations

• Resolve disputes

• Enforce our agreements

9. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Object to or restrict certain processing

• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

10. Third-Party Websites

Our website may contain links to third-party websites or social media platforms.

Mitchang is not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

11. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

Mitchang reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective upon posting the revised policy on our website.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Mitchang

Email: mitchang2022@gmail.com

Business inquiries will be responded to during normal business hours.